Shipping policy

Shipping policy

Orders are shipped within 2 business days, Monday through Friday from 10am to 5pm. Orders placed on Fridays will, in most cases, be processed the following Monday. The usual delivery time varies from 1 to 3 business days. The cost of delivery is $4.99 for Quebec and $18.99 for outside Quebec.

International delivery

Due to the independent operation of each company, some products can only be sold in Canada and cannot be shipped abroad. Delivery times abroad vary from 5 to 12 business days, but it sometimes happens that the package is held up at customs for a few days longer. Piosa is in no way responsible for potential delays and customs clearance fees that may be charged to you as well as any taxes that the country may impose.

In-store pickup

Piosa offers you the option to purchase your merchandise online and pick it up in store. You will not be charged any delivery fees. However, this option implies a pick-up of the merchandise within a week of the order, as the exchange period is 10 days from the purchase confirmation.